Privacy policy

Privacy Policy – Lift Happily

This Privacy Policy describes how Lift Happily (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

 

Collecting Personal Information

When you visit our site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.

Information We Collect

We may collect the following categories of personal information:

  • Identifiers (name, email address, phone number, shipping and billing address)
  • Order information (products purchased, payment confirmation, order history)
  • Device and usage information (IP address, browser type, time zone, cookies)
  • Customer support communications
  • Marketing preferences (email and SMS opt-in status)

 

How We Use Your Personal Information

We use your personal information to:

  • Fulfill, process, and ship orders
  • Process payments
  • Communicate with you about your order or account
  • Provide customer support
  • Send promotional emails or SMS messages (if you opt in)
  • Improve and optimize our website
  • Detect and prevent fraud or unauthorized activity

 

Email and SMS Marketing

If you opt in, we may send you promotional emails or SMS messages about new products, offers, or updates.

  • You can unsubscribe from emails at any time by clicking the unsubscribe link in any email.
  • You can opt out of SMS messages by replying STOP to any message.
  • Opting out of marketing communications does not affect transactional messages related to your orders.

 

Sharing Personal Information

We share your personal information with trusted service providers to help us operate our business, including:

  • Shopify, our ecommerce platform
  • Payment processors
  • Shipping and fulfillment providers
  • Marketing, analytics, and communication tools

We may also disclose personal information if required to comply with applicable laws or respond to lawful requests.

 

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand customer behavior. You can control cookies through your browser settings.

 

Data Retention

We retain your personal information only as long as necessary to fulfill orders, provide services, comply with legal obligations, and resolve disputes.

 

Your Privacy Rights (California Residents – CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and disclose
  • Request access to the personal information we hold about you
  • Request deletion of your personal information
  • Correct inaccurate personal information
  • Opt out of the sale or sharing of personal information (if applicable)
  • Not be discriminated against for exercising your privacy rights

Aches & Gains does not sell personal information as defined by the CCPA.

To exercise your rights, please contact us using the information below. We may need to verify your identity before fulfilling your request.

 

Security

We take reasonable measures to protect your personal information, but no method of transmission or storage is completely secure.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements.

 

Contact Information

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us at:

Email: support@lifthappily.com